Add your website
Create a website entry in the dashboard and provide the URL you want the chatbot to learn from.
Focused chatbot evaluation
If you only need to crawl website content and test AI answers, Chatbot Engine offers a smaller workflow than a full customer-support suite.
Intercom is a broad customer-service platform with inboxes, ticketing, messaging, automation, and team workflows. Chatbot Engine does not currently replace those capabilities.
The current product is useful for a narrower job: indexing public website content, testing retrieval-grounded chatbot answers, and reviewing conversation and lead views from a dashboard.
How it works
A straightforward workflow that keeps you in control of the content your chatbot can use.
Create a website entry in the dashboard and provide the URL you want the chatbot to learn from.
Crawl up to 10 pages, then review the indexed content in your knowledge library.
Ask real questions in the dashboard and check that the answers match your website content.
Product capabilities
Crawl up to ten public pages at a time.
Review the content available to a website chatbot.
Ask representative support questions from the dashboard.
Inspect stored chatbot conversations.
Keep captured lead details visible in one place.
Try the current workflow without entering payment details.
No. It does not currently provide a shared support inbox, ticketing, live-agent chat, or omnichannel messaging.
It may be useful when you want to evaluate chatbot answers based on a focused set of public website pages.
The current access does not require payment details. No paid team-seat plan is advertised on this site.
The current public workflow described here is based on crawling accessible website pages. Private data import is not advertised.
Yes. The dashboard includes a conversation view as part of the current product.
Create an account and decide whether the current product fits your use case.