Add your website
Create a website entry in the dashboard and provide the URL you want the chatbot to learn from.
Retrieval-grounded answers
A conversational AI assistant for your website content
Use retrieval-augmented generation to test conversational answers based on pages from your own website.
- No credit card
- Up to 3 websites
- 10 pages per crawl
Why retrieval matters for website questions
A general-purpose language model may not know your current pricing, policies, or documentation. Chatbot Engine first retrieves relevant passages from the content indexed for your website and supplies that context when generating an answer.
This does not guarantee that every answer will be correct. The dashboard gives you a place to inspect the knowledge and test representative questions before relying on the output.
How it works
From website to useful answers
A straightforward workflow that keeps you in control of the content your chatbot can use.
Crawl and review
Crawl up to 10 pages, then review the indexed content in your knowledge library.
Test the answers
Ask real questions in the dashboard and check that the answers match your website content.
Product capabilities
What the current product includes
Retrieval before generation
Relevant indexed content is selected as context for each question.
Website knowledge base
Use public website pages as the source material for answers.
Reviewable content
See the knowledge associated with a website in the dashboard.
Conversational testing
Ask natural questions and review the generated responses.
Content refresh
Re-crawl a website when the source content changes.
Focused scope
Keep each chatbot tied to the content indexed for its website.
Frequently asked questions
Is this the ChatGPT product?
No. Chatbot Engine is a separate product that uses a conversational language model with retrieval from your indexed website content.
What is retrieval-augmented generation?
It is a workflow that retrieves relevant source content before asking a language model to generate an answer.
Does retrieval guarantee accurate answers?
No. Retrieval improves context, but generated answers should still be tested and reviewed for your use case.
Can I inspect the source knowledge?
Yes. The dashboard includes a knowledge library for the selected website.
How much content can I crawl?
The current crawler processes up to ten pages per crawl.
Test a website-trained AI assistant
Add a website, review the indexed content, and ask representative questions.