Add your website
Create a website entry in the dashboard and provide the URL you want the chatbot to learn from.
Public storefront content
Use public product, policy, FAQ, and help pages from a Shopify storefront as source content for chatbot testing.
A Shopify storefront often already contains the information shoppers ask about: product details, delivery, returns, and store policies. Chatbot Engine can crawl a focused set of those public pages and make the indexed content available for testing.
This is not a native Shopify app, checkout integration, or storefront widget. It is the same website crawling and dashboard testing workflow used for other public websites.
How it works
A straightforward workflow that keeps you in control of the content your chatbot can use.
Create a website entry in the dashboard and provide the URL you want the chatbot to learn from.
Crawl up to 10 pages, then review the indexed content in your knowledge library.
Ask real questions in the dashboard and check that the answers match your website content.
Product capabilities
Use publicly accessible Shopify storefront pages as crawl sources.
Test questions against the product pages included in the crawl.
Include public delivery, return, and store policy pages.
Process up to ten discoverable pages at a time.
Inspect the indexed store content from the dashboard.
Try common shopper questions and review the responses.
No. Chatbot Engine currently uses public storefront URLs through its standard website crawling workflow.
No. The current product does not connect to checkout, customer accounts, or order data.
It can crawl publicly accessible pages that are discoverable from the website, up to the current crawl limit.
Yes, when the relevant public pages have been included in the indexed content.
A native Shopify app or public one-line widget is not advertised as part of the current access.
Add the public store URL, crawl a focused set of pages, and review the answers.